Get Legal Help
Not sure if you have a problem? You can talk to us.
We’ll listen.
We will listen to you to help us understand what you are experiencing in your relationships that is not keeping you physically or emotionally safe. Unsafe relationships can take away a person’s independence and equality.
We can provide free help with legal issues such as family violence (including for women who are on a temporary visa, expired visa or have no visa), child support and property settlement after separation), and child safety, and safety, and workplace sexual harassment.
Also, our lawyers can refer you to our financial counsellors and social workers for additional support in your legal matter. We recognise that legal matters often are complex and might involve more than one area of law, so our highly skilled Women’s Legal Service Tasmania team is also able to provide information or advice on other matters when needed, such as civil law and criminal law, and estate planning.
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We offer telephone and face-to-face advice to women statewide, and work with trusted service providers in the community to meet with clients, ensuring that you can access legal support regardless of where you are in Tasmania.
In addition to our telephone or face-to-face legal information and advice, we can sometimes provide casework and legal representation in specific situations, providing support to clients with complex legal matters who otherwise would not be able to be supported.
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With offices in Burnie, Hobart, and Launceston, we provide holistic assistance for women experiencing family and sexual violence.
We know that all women are different, with different needs, so we support each woman in ways that meet their individual circumstances.
Often, women impacted by family and sexual violence are dealing with a range of legal and personal issues such as family violence orders; parenting; ongoing abuse and risks to the safety of their children and themselves; housing issues; and financial difficulties. So, our social workers and financial counsellors can provide added support as our clients move through the legal process.
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Our social workers provide support and advocacy for women accessing our legal support. They often work closely with our lawyers to ensure that women have the information and empowerment they need to navigate often-complex legal processes.
Our social workers also provide trauma-informed emotional support and counselling to women we are supporting, who have experienced trauma or abuse. They also advocate for women within the social and legal systems to ensure their rights are protected, their voices are heard, and their needs are met.
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Our financial counsellors help women we are supporting in legal matters, to manage their financial situations. This supports them to achieve financial independence. Our financial counsellors provide information and resources to help women understand budgeting, debt management, credit and financial planning.
They conduct assessments of a financial situation to identify areas of concern or that may need assistance, and advocate for clients in financial matters such as communicating with creditors or financial institutions on their behalf.
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Financial Literacy
Our financial literacy officer provides workshops and information sessions in the community, including schools, to build financial knowledge, capacity and independence.
Rule of Thumb
It’s hard to fix something we don’t really understand. Rule of Thumb helps us better understand issues like family violence, separation and sexual harassment. Host Penny Terry takes you into the offices of lawyers, researchers and support services, as well as the homes of people who have lived through it, to discuss these and many more matters in an engaging and informative way.
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As well as advocating for the rights and needs of individual clients, we are a vocal advocate for women’s rights at local, state, and national levels.
We are an active member of Women’s Legal Services Australia (WLSA), and contribute to national committees, including those established by WLSA.
We lead awareness and advocacy on issues affecting women, such as family violence, gender inequality, gaps in service delivery, sexual harassment, child support, system and law reform. Through our advocacy work, we aim to develop more informed, engaged and helpful supports for women experiencing family and sexual violence.
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We understand that it may not be safe for you to call us. We also understand the time and travel difficulties for women living in regional areas to get to an appointment in a major population centre.
We have lawyers travelling the state who can meet with you at locations much closer to home. If is safe to do so, you can phone us on 1800 682 486 to book an appointment, or see our map to find an area near you where we provide outreach services so you can meet face-to-face with one of our lawyers without the need for a phone call.
We’re here to support you.
1800 682 468
Call to book a free legal advice appointment between 10:00am and 4:00pm, Monday to Friday.
Outside of those times, you can leave us a message and our intake team will get in touch with you to make the appointment with a solicitor (please let us know if it is safe to leave a message for you).
Watch our video or read the steps below to learn what happens during this first call.
If you are in a crisis, or if you, a child or another person is in danger call 000.
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Call 1800 682 468 to speak with our intake team member who will help you make an appointment. Our intake team are not able to provide you with legal advice, but will be able to book a time for you to speak with a lawyer who can.
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Answer our questions as best as possible to help us gather some of the information that will make your appointment with the lawyer more helpful to you.
If you can tell us in just one or two sentences what you need help with, this helps us work out how best to support you.
We know that asking for help with legal matters can be very stressful, and that situations are often very complicated - so we ask you to only provide a very brief outline to our intake team as most of the information we need will be taken by the lawyer when you speak to them. Your information is safely stored in our system and will not be disclosed to anyone without you agreeing to this.
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We have lawyers available to call you throughout the week - our intake team will help find a time that works best for you. We will try and book you in within the same week that you call, however sometimes all appointments for that week might be taken. If this happens, our intake team will try and work out the best option for you to get help as soon as possible. If your matter is urgent and we can’t fit you in to speak to one of our lawyers that week, we might need to link you in with another service that can help you sooner.
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Phone Appointment
Our lawyer will call you at the scheduled time from a private number.
If you miss the call, our lawyer will try and call you again within the next few minutes. If our lawyer still isn’t able to reach you, they’ll leave a message (if you tell us it is safe to do so) and you can call us back to reschedule for another time.
In-Person Appointment
It’s helpful if you can arrive at the agreed appointment location around five minutes before your appointment time. We generally allocate between 40 minutes and one hour for the appointment. If you can’t make your appointment, or are running late, you can call our administration team back to let us know, or to reschedule for another time.
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Sometimes our lawyers will be able to link you in with another service that is better placed to support you. Our lawyer will discuss this with you during the appointment.
The lawyer might also make a ‘warm referral’ which means they will ask your permission to contact another service on your behalf, or a ‘simple referral’ where they might give you the contact details of other services for you to call.
Unfortunately, we cannot assist everyone who asks us for legal help. This might be because of the nature of the legal issue, the urgency of the matter, or because we have a conflict of interest. However, we will always try to refer you to another service that can help you, if we cannot assist.
Make An Appointment
Our telephone helpline offers mostly telephone advice appointments, but our lawyers can also meet with you in person - either in one of our offices or at one of our outreach locations if this is better for you. We can also arrange an interpreter if one is needed to ensure that you get the most out of the appointment. You can let us know during the intake process if a face-to-face appointment would work better for you.
We have offices in Hobart, Burnie and Launceston, and we can also arrange to meet with you at another location near you through our Just Healthy Families program, our specific North East Outreach program, or one of our other outreach services. Our lawyers work with trusted service providers in communities across Tasmania to make getting legal help easier and more accessible.
Unfortunately we are not able to offer a ‘drop in’ service outside of our outreach programs. So, if you need legal advice or help, the best way to arrange this is to call to arrange an appointment with our intake team.
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Are you worried for someone else?
It takes all of us to create change, and safely helping someone you’re worried about can be life-changing for that person. You can encourage them to contact Women’s Legal Service Tasmania by calling us on 1800 682 468 to make an appointment for free, confidential advice from a lawyer.
If you are supporting someone who seeks legal advice from us, please be aware that our team must speak directly with the person seeking advice. We cannot advise anyone else on behalf of the person with the legal issue.